DTE Smart Savers

Question linkWhat is the DTE Smart Savers program?
  • DTE’s voluntary demand response program is designed to reward you for reducing your electricity use during periods of high demand, while helping the environment and reliability of the electricity grid.
  • Participants agree to brief, limited events which adjust their thermostats during peak electric demand until October 1st. You can anticipate at least one adjustment, and a maximum of up to 10 adjustments per summer. Peak demand periods for adjustments typically occur on especially hot days. Adjustments will occur on non-holiday weekdays.
  • DTE residential electricity customers who have installed a qualifying connected thermostat controlling their central air conditioning system are eligible.
  • Participants will earn a chance to win one of ten $500 e-gift cards after being accepted into the program.
  • You have the option of choosing which adjustments you participate in, but the more you participate, the more chances you’ll have to win.
Question linkHow does the DTE Smart Savers program benefit the community?

The program:

  • Supports Michigan’s energy initiatives.
  • Protects our environment by lowering emissions.
  • Helps reduce the cost of peak energy in our region.
Question linkHow will I know if I’m eligible to enroll?

To be eligible to enroll, you must meet the following qualifications:

  • You are a DTE residential electric customer.
  • You use your thermostat to control your central air conditioning.
  • You have an installed, eligible internet-connected thermostat.
  • You must have AMI metering installed at your service address.
  • You must not have a second separately metered service like, for example, the Interruptible Air Conditioning rate.
  • You must not be enrolled in the DPP Smart Currents program.
Question linkHow do I receive the $20 participation incentive?

You’ll receive a $20 gift card of your choice annually at the end of each season for staying enrolled and participating in events throughout the season.

Question linkWhat is my enrollment incentive?

Participants enrolled in DTE Smart Savers will be entered to win one of ten $500 e-gift cards. The more adjustments you participate in, the more chances you’ll have to win.

Question linkWhen will I know if I have won a $500 e-gift card?

All 10 winners of the $500 e-gift card will be notified by November 1st and will receive their e-gift card no later than November 30th.

Question linkWhich thermostats qualify for the program?
Provider Approved Thermostats
Alarm.com Radio Thermostat CT30, CT80, CT100; Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat
ecobee ecobee3, ecobee3 Lite, ecobee4, ecobee Smart, ecobee SmartThermostat with voice control
Emerson Sensi™ Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat
Honeywell Home Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, 9000 Smart Thermostat, 7-Day Programmable Smart Thermostat, VisionPro 8000 Smart Thermostat, Round Smart Thermostat, T5+ Smart Thermostat, T6 Pro Smart Thermostat, T9 Smart Thermostat, T10 Smart Thermostat
Nest Nest Learning Thermostat, Nest Thermostat E
Radio Thermostat Company of America Filtrete 3M-50, CT30, CT50, CT80
Vivint Radio Thermostat CT100 with Vivint Go!Control Panel
Question linkWhere can I find the Official Rules for the sweepstakes?

You can find the official rules here: https://mercury.energyhub.net/t/terms/dte/rules-dte.html.

Question linkHow do I sign up for DTE Smart Savers?
  • Confirm your eligibility for the DTE Smart Savers program with these three questions:
    1. Are you a DTE residential electric customer?
    2. Do you use your thermostat to control your central air conditioning?
    3. Will you allow DTE to make short, low impact thermostat adjustments on high energy usage days?
  • If you confirm these three questions, please choose whether you have an internet-connected thermostat to enroll in the DTE Smart Savers program or if you would like to purchase a thermostat.
    • If you have an existing thermostat, please select among the eligible models.
    • If you don’t have an existing eligible thermostat, please choose a model, purchase and install it. Once you have installed and activated, come back to enroll your new thermostat in the DTE Smart Savers program.
    • Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll.
    • Once your eligibility is confirmed by DTE, you will be enrolled in the program. You will receive notification on your eligibility status in your email.
Question linkHow will I know that a temperature adjustment is in progress?

Depending on your thermostat provider, notifications may appear on the thermostat or in your web or mobile application.

Question linkHow will my thermostat be adjusted?
  • At the start of an event, your thermostat will be automatically adjusted up to 4 degrees above the current temperature.
  • The adjustment will typically last no more than 4 hours, and will occur between 3 pm and 7 pm. Adjustments will not occur on holidays.
  • Once the temperature adjustment is over, your thermostat will return to its normal set point and/or schedule.
  • In some cases, your thermostat might be adjusted down 3 degrees prior to an adjustment event to pre-cool your home or business.
  • You can opt out of an event at any time from your mobile device, web browser, or thermostat. For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment. If you own an ecobee device, you must also opt out of the temperature adjustment.
Question linkWill participating in the program negatively impact my comfort?

Adjustments events will only affect the temperature by a few degrees, with minimal impact on comfort. And you can easily opt out of an event at any time, for any reason. Your participation is voluntary.

Question linkAm I allowed to opt out of thermostat adjustment events?

Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app.

Question linkDoes opting out of the pre-cool opt me out of the thermostat adjustment event?

For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment. If you own an ecobee device, you must also opt out of the temperature adjustment.

Question linkHow do I unenroll from DTE Smart Savers?

Send an email to dte@energyhub.com requesting to end your participation in the DTE Smart Savers program. Unenrolling from the program will end your participation for all your enrolled thermostats.

Question linkWhat if I have additional questions about the program?

You can reach out to dte@energyhub.com.

Question linkDo I qualify for the free Google Nest Mini?

To receive your free Google Nest Mini (one per household), you must apply to the program between May 19, 2020 and October 31, 2020. You will receive your Google Nest Mini within 3-4 weeks of being accepted.

Question linkWhen will I receive my Google Nest Mini?

You will receive your Google Nest Mini within 3-4 weeks of being accepted into the program. You will also receive a confirmation and a tracking link via email so you will know when your Google Nest Mini will arrive. If you still have questions about the shipping of your Google Nest Mini, you can reach out to the support team at the shipper, EP Holdings, at 888-306-5825.

Question linkWhat happens with my free Google Nest Mini if I unenroll from the program?

If you unenroll from the program, you can keep your Google Nest Mini, however, you will no longer be eligible to earn your seasonal participation incentive.